Terms and Conditions 

These terms and conditions (the "Terms and Conditions") govern the use of lusatiamartin.com (the "Site"). This Site is owned and operated by Lusatia Martin. This Site is an ecommerce website. 

By using this Site, you indicate that you have read and understand the Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Lusatia Martin and the Sites creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site. 

Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site:

The following goods are available on our Site:

Handmade Headbands

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products that are listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk. 

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments

We accept the following payment methods on our Site:

Credit card

Debit

Direct debit

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction. 

Shipping and Delivery 

When you purchase goods from our site, the goods will be delivered through one of the following methods:

Australia Post

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and public holidays. 

You are required to provide us with a complete and accurate delivery address including the name of the recipient. We are not reliable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Returns and Refunds

Returns can be made by mail. To return a good by mail, take the following procedure:

Lusatia Martin must be contacted via email at lusatiamartin@gmail.com to organise return for customer.

Returns and refunds may be requested within 7 calendar days from the delivery of the parcel. The package delivery date is day 1 of the 7 calendar days allowed for returns.
If 7 days have passed since product delivery we unfortunately cannot offer a refund or exchange. 
To be eligible for a return, the product must be unused and in the same condition that it was received, and returned in the original packaging with tags and labels still attached. Visibly worn, washed, altered, or damaged items will not be processed, will be returned to you, and return shipping fees will apply.
Final clearance sale items are not returnable and will be listed as such under the product description.

Consumer Protection Laws

Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms & Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability 

Lusatia Martin and our directors, officers, agents, employees, subsidiaries and affiliates will not be liable for any action, claims, losses, damages, liabilities and expenses including legal fees from use of the Site.

Indemnity 

Except where prohibited by law, by using this site you indemnify and hold harmless Lusatia Martin and our directors, officers, agents, employees, subsidiaries and affiliates will not be liable for any action, claims, losses, damages, liabilities and expenses including legal fees from use of the Site or violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Victoria.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site. 

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

lusatiamartin@gmail.com